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Service Specialist (AWS)

Posted by: Mitra Innovation (Pvt)Ltd

Posted date: 2018-Oct-18

Location: Moratuwa

Service Specialist (AWS)




  • Deploying, automating, maintaining and managing AWS cloud-based production systems, to ensure the high availability, performance, scalability, and security of productions systems.

  • Build, release and configuration management of production systems that need to be supported 24* 7 uptime.

  • Ensuring critical system security using the best in class cloud security solutions.

  • Work collaboratively in a cross-functional team in an Agile delivery environment.

  • Be involved in projects throughout their full software lifecycle: from development, QA, and deployment, to post-production support.

  • Strong scripting (e.g. Shell, Batch, Python) and automation skills.

  • Work with application and architecture teams to conduct proof of concept (POC) and implement the design in a production environment in AWS.

  • Maintain backups, housekeeping, and disaster recovery mechanisms in proper order.

  • Provide effective operational services to customers on applications, infrastructure etc. as per the agreed upon SLAs.

  • Engineers not only work a broad spectrum of technical issues but may also coach/mentor new hires, develop and present training, partner with development teams on complex issues or contact deflection initiatives, write tools/script to help the team, or work with leadership on process improvement or strategic initiatives.

  • Will have to work on SL holidays, based on business requirements.



  • Bachelor’s degree in Information Science / Information Technology, Computer Science, or equivalent.

  • 2  years of experience in AWS platform with the following categories.

      • Networking - knowledge on setting up and configuring VPCs, subnets, NACLs, Security groups will be required. Knowledge on Elastic Load Balancing as well as Route 53.

      • Compute  - knowledge on setting up EC2 instances, AMIs, EIPs as well as Auto scaling

      • Database - Familiarity on Amazon RDS, MySQL

      • Storage - Knowledge on Amazon S3, EBS

      • Resource/Application Monitoring - Handson configuring Amazon CloudWatch alarms and setting up thresholds appropriately, CloudWatch log monitoring, CloudTrail log monitoring.

      • Application Integration - Awareness on Amazon SNS, SQS services.

      • Security & Identity - Knowledge of Amazon IAM. Granting and revoking access to various AWS resources using custom user policies and roles.

      • High Availability -  Sound knowledge of HA mechanisms with hands-on experience..

  • A strong knowledge of AWS cloud computing and AWS DevOps tools.

  • Strong knowledge of fundamental DevOps tools such as AWS DevOps tools, Jenkins, GitHub, Nagios, ELK stack.

  • Strong communication skills – reading & comprehending documents/specifications, producing clear and thorough documentation, the ability to discuss and explain technical issues during meetings.

  • Need to have a good understanding and hands-on experience on LINUX / Windows OS concepts, server-management.

  • Experience in IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tools

  • Some programming/scripting experience (Java, Perl, Shell, Python) will be an added advantage

  • Systems administration in Linux/Unix (Ubuntu, CentOS, RedHat, etc).

  • Good understanding of Object Oriented Programming, Design Patterns, Service Oriented Architecture, Enterprise Integration Patterns will be an added advantage.


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Job Title Service Specialist (AWS)
Post Details
Posted By Mitra Innovation (Pvt)Ltd
Job Function
Start Date
Cell Phone
Email careers(at)
Location Moratuwa
Deadline 2018-Nov-02
Location Location -> Moratuwa
Job Type Job Type -> Full-time
Classification Job Classification -> Information Technology